Privacy Policy
CILUCCI
PRIVACY POLICY
1. Data Controller
This Privacy Policy governs the access and use of the CILUCCI website.
The data controller for personal data collected through this website is Cantero Group Ltd, a company duly registered in the United Kingdom under company registration number 17338412, with legal address at 483 Green Lanes, London, N13 4FG, United Kingdom.
If you have any questions related to this Privacy Policy or the processing of your personal data, you can contact us via the following email address:
2. Protection of your personal data
At CILUCCI, we are committed to protecting the privacy and security of our customers and visitors.
All personal information provided will be treated confidentially and in accordance with current data protection legislation.
We adopt the necessary technical and organizational measures to guarantee the security of your personal data and prevent its loss, alteration, unauthorized access, or misuse.
3. Purpose of data processing
The personal data collected may be used for the following purposes:
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Manage and process orders placed through our website.
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Manage shipments, returns, and refunds.
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Address customer service inquiries and requests.
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Send information related to orders and contracted services.
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Send commercial communications, promotions, and news, provided the user has given their consent.
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Improve the browsing experience and the functioning of our website.
4. Accuracy of the data provided
The user guarantees that the personal data provided is truthful, accurate, and up-to-date.
Likewise, they undertake to communicate any modification thereof to keep the information correctly updated.
CILUCCI will not be responsible for any damages or losses that may arise from the inaccuracy or falsity of the data provided by the user.
5. Data retention
Personal data will be retained for the time necessary to fulfill the purposes for which they were collected and to meet any legal obligations.
When the data is no longer necessary, it will be deleted or kept blocked for the legally required periods.
6. User rights
The user has the right to:
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Access their personal data.
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Request the rectification of inaccurate or incomplete data.
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Request the deletion of their data when it is no longer necessary.
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Request the limitation of the processing of their data.
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Object to the processing of their personal data.
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Request the portability of their data.
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Not be subject to automated decisions that produce legal effects on them.
To exercise any of these rights, you can contact us via:
We may request additional documentation to verify the identity of the applicant before processing the request.
7. Data security
The protection of personal data is a priority for CILUCCI.
We apply appropriate security measures to protect information against unauthorized access, alteration, loss, or improper disclosure.
However, the user must be aware that no system for transmitting or storing information on the Internet can guarantee absolute security.
8. Passwords and account access
In cases where the user creates an account on the website, they will be responsible for maintaining the confidentiality of their login credentials.
The user must immediately notify us of any unauthorized use of their account or any detected security incident.
9. Links to third-party websites
Our website may contain links to third-party websites.
CILUCCI is not responsible for the privacy practices or content of such external websites.
We recommend reviewing the privacy policies of any external website before providing personal information.
10. Modifications to the Privacy Policy
CILUCCI reserves the right to modify this Privacy Policy at any time to adapt it to legislative, technical, or commercial changes.
Modifications will take effect from their publication on the website.
It is recommended to periodically review this policy to stay informed about possible updates.
11. Inquiries and contact
If you have any questions related to this Privacy Policy or the processing of your personal data, you can contact us via the following email address:
12. Acceptance and consent
By using this website, the user declares to have been informed about the conditions related to the protection of personal data and expressly accepts the processing of their data by CILUCCI for the purposes described in this Privacy Policy.
SMS Marketing and Notifications
By providing their phone number and agreeing to receive commercial communications, the user authorizes CILUCCI to send messages related to:
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Order confirmations and updates.
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Abandoned cart reminders.
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Promotions and special offers.
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Product rating or review requests.
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Informational communications related to our services.
The user may unsubscribe from these communications at any time by following the instructions included in each message or by contacting:
The privacy and security of the information provided by our customers is a priority for CILUCCI.