Terms of service
CILUCCI
General Information
This website is operated by Cantero Group Ltd, a company registered in the United Kingdom under number 17338412, with its registered office at 483 Green Lanes, London, N13 4FG, United Kingdom. Throughout the site, the terms "we", "our", "our store", and "CILUCCI" refer to this legal entity.
By accessing this website and making a purchase, you agree to be bound by these Terms of Service, as well as our privacy, shipping, and return policies.
If you do not agree to any part of these terms, you may not use this website or its services.
Our store is hosted on Shopify, which provides us with the e-commerce platform necessary to offer our products and services.
1. Store Terms of Use
By using this website, you represent that:
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You are at least the legal age of majority in your country or region of residence.
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You will use the site solely for lawful purposes.
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You will not use our products for illegal or unauthorized activities.
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You will not transmit viruses, malware, or any other malicious code that could impact the site's functionality.
A breach of these terms may result in the immediate suspension or termination of your access to our services.
2. General Terms
We reserve the right to refuse service to anyone for any reason at any time.
User-provided information, excluding payment data, may be transferred across various networks to ensure the proper functioning of the service.
Payment data is processed via secure, encrypted connections.
You agree not to reproduce, copy, duplicate, sell, or exploit any part of this website without express written authorization.
3. Information Accuracy
We strive to keep all information up-to-date and accurate.
However, we do not guarantee that all information available on the site is completely accurate, complete, or up-to-date at all times.
The information provided is for informational purposes only and should not be considered the sole basis for making decisions without verifying other sources.
4. Products and Services
Some products may be available exclusively through our online store.
We reserve the right to:
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Limit available quantities.
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Modify prices without prior notice.
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Discontinue products at any time.
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Refuse orders when there are reasonable grounds to do so.
We make every reasonable effort to display product colors and images as accurately as possible, though we cannot guarantee that the display will be exact on every device.
5. Billing and Account Information
We reserve the right to refuse or cancel any order.
We may limit or cancel orders placed under the same account, payment method, or shipping address when there are indications of fraud, abuse, or unauthorized commercial activity.
Customers agree to provide truthful, up-to-date, and complete information during the checkout process.
6. Third-Party Tools and Services
We may provide access to tools, applications, or services developed by third parties.
These services are provided "as is" and "as available".
CILUCCI assumes no responsibility for the functionality, content, or availability of external tools.
7. External Links
Our website may contain links to third-party websites.
We are not responsible for the content, policies, or privacy practices of those external sites.
We recommend reviewing their terms and policies before interacting with them.
8. User Submitted Comments and Content
If you submit comments, suggestions, feedback, photographs, or any other content, you grant us the right to use, reproduce, modify, and publish it without restriction, unless applicable law provides otherwise.
You warrant that you hold the necessary rights to any content you submit.
We reserve the right to remove any content that we deem inappropriate, offensive, illegal, or in violation of these terms.
9. Personal Data Protection
The collection and processing of personal data is governed by our Privacy Policy.
By using this website, you agree to the processing of your data in accordance with that policy.
10. Errors, Inaccuracies, and Omissions
Occasionally, there may be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, availability, or delivery times.
We reserve the right to correct any errors and update information at any time without prior notice.
We may also cancel orders when published information contains obvious errors.
11. Prohibited Uses
You are prohibited from using this website:
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For illegal or fraudulent purposes.
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To infringe on intellectual property rights.
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To transmit malicious software.
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To collect personal data from other users.
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To send spam or unauthorized communications.
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To interfere with the site's security or functionality.
A violation of any of these rules may result in the immediate suspension of your access to the service.
12. Warranty Disclaimer
All products and services are provided "as is" and "as available".
We do not guarantee that the service will be uninterrupted, error-free, or completely secure.
To the fullest extent permitted by applicable law, CILUCCI will not be liable for indirect, incidental, or consequential damages arising from the use of this website or the products purchased.
13. Indemnification
You agree to indemnify and hold CILUCCI harmless from any claim, loss, expense, or damage arising from a breach of these Terms of Service or applicable law.
14. Termination
We may suspend or terminate your access to our services immediately if we determine that you have breached these terms or engaged in fraudulent or harmful activity against the store.
Obligations and responsibilities incurred prior to termination will remain in effect after such termination.
15. Entire Agreement
These Terms of Service, together with our policies posted on the website, constitute the entire agreement between you and CILUCCI regarding the use of our services.
16. Governing Law
These Terms of Service and any separate agreement under which we provide you services will be governed and construed in accordance with the laws of the United Kingdom (England and Wales), under whose jurisdiction the store's parent company is legally organized, without prejudice to the consumer rights recognized by European Union regulation.
17. Modifications to Terms
We reserve the right to update, modify, or replace any part of these Terms of Service at any time.
Modifications will take effect upon being posted on the website.
Your continued use of the store after changes are posted constitutes your acceptance of those changes.
18. Contact
If you have any questions about these Terms of Service, you may contact us at:
19. SMS Marketing and Notifications
By providing your phone number and agreeing to receive commercial communications, you agree to receive messages related to:
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Order confirmations.
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Shipping updates.
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Abandoned cart reminders.
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Promotions and special offers.
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Rating or review requests.
Message frequency may vary.
You may cancel your subscription at any time by following the instructions included in each message or by writing to:
Personal data privacy and protection are managed in accordance with our Privacy Policy.