Privacy policy
CILUCCI
1. Data Processing Controller
This Privacy Policy governs access to and use of the website of CILUCCI.
The controller of the personal data collected through this website is Cantero Group Ltd, a company duly registered in the United Kingdom under company registration number 17338412, with its registered address at 483 Green Lanes, London, N13 4FG, United Kingdom.
If you have any questions related to this Privacy Policy or the processing of your personal data, you may contact us via the following email address:
2. Protection of Your Personal Data
At CILUCCI, we are committed to protecting the privacy and security of our customers and visitors.
All personal information provided will be treated confidentially and in accordance with applicable data protection laws.
We adopt the necessary technical and organizational measures to ensure the security of your personal data and prevent its loss, alteration, unauthorized access, or improper use.
3. Purpose of Data Processing
The personal data collected may be used for the following purposes:
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Manage and process orders placed through our website.
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Manage shipments, returns, and refunds.
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Respond to customer inquiries and requests.
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Send information related to orders and contracted services.
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Send commercial communications, promotions, and new products, provided the user has given their consent.
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Improve the browsing experience and functionality of our website.
4. Accuracy of the Provided Data
The user warrants that the personal data provided is truthful, accurate, and up-to-date.
They also undertake to notify us of any changes to this information to keep it correctly up-to-date.
CILUCCI will not be liable for any damages or losses that may arise from the inaccuracy or falsity of the data provided by the user.
5. Data Retention
Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations.
When the data is no longer needed, it will be deleted or securely blocked for the legally required retention periods.
6. User Rights
The user has the right to:
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Access their personal data.
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Request the correction of inaccurate or incomplete data.
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Request the deletion of their data when it is no longer needed.
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Request the restriction of processing their personal data.
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Object to the processing of their personal data.
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Request the portability of their data.
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Not be subject to automated decisions that have legal effects concerning them.
To exercise any of these rights, you may contact us via:
We may request additional documentation to verify the identity of the requestor before processing the request.
7. Data Security
Protecting personal data is a priority for CILUCCI.
We implement appropriate security measures to protect information against unauthorized access, alteration, loss, or improper disclosure.
However, the user should note that no system of data transmission or storage over the Internet can guarantee absolute security.
8. Passwords and Account Access
In cases where the user creates an account on our website, they will be responsible for maintaining the confidentiality of their access credentials.
The user must notify us immediately of any unauthorized use of their account or any detected security incident.
9. Links to Third-Party Websites
Our website may contain links to third-party web pages.
CILUCCI is not responsible for the privacy practices or content of those external websites.
We recommend reviewing the privacy policies of any external website before providing personal information.
10. Modifications to This Privacy Policy
CILUCCI reserves the right to modify this Privacy Policy at any time to adapt it to legislative, technical, or commercial changes.
Modifications will take effect upon publication on the website.
We recommend periodically reviewing this policy to stay informed of any potential updates.
11. Inquiries and Contact
If you have any questions related to this Privacy Policy or the processing of your personal data, you may contact us via the following email address:
12. Acceptance and Consent
By using this website, the user declares that they have been informed of the conditions relating to personal data protection and expressly consent to the processing of their data by CILUCCI for the purposes outlined in this Privacy Policy.
SMS and Notification Marketing
By providing their phone number and agreeing to receive commercial communications, the user authorizes CILUCCI to send messages related to:
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Order confirmations and updates.
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Abandoned cart reminders.
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Promotions and special offers.
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Product rating or review requests.
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Informational communications related to our services.
The user may cancel their subscription to these communications at any time by following the instructions included in each message or by contacting:
The privacy and security of the information provided by our customers is a priority for CILUCCI.