Terms of Service
CILUCCI
TERMS OF SERVICE
General Information
This website is operated by Cantero Group Ltd, a company registered in the United Kingdom under number 17338412, with legal address at 483 Green Lanes, London, N13 4FG, United Kingdom. Throughout the site, the terms "we," "our," "our store," and "CILUCCI" refer to this legal entity.
By accessing this website and making a purchase, you agree to be bound by these Terms of Service, as well as our privacy, shipping, and return policies.
If you do not agree with any part of these terms, you should not use this website or its services.
Our store is hosted on Shopify, which provides us with the e-commerce platform necessary to offer our products and services.
1. Store Use Conditions
By using this website, you declare that:
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You are at least the age of majority in your country or place of residence.
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You will use the site only for lawful purposes.
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You will not use our products for illegal or unauthorized activities.
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You will not transmit viruses, malware, or any malicious code that could affect the site's operation.
Failure to comply with these conditions may result in the immediate suspension or cancellation of access to our services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
Information provided by the user, except payment data, may be transferred across different networks to allow the proper functioning of the service.
Payment data is processed through secure and encrypted connections.
The user agrees not to reproduce, copy, duplicate, sell, or exploit any part of the website without express written authorization.
3. Accuracy of Information
We strive to keep all information up-to-date and accurate.
However, we do not guarantee that all information available on the site is completely accurate, complete, or current at all times.
The information offered is for informational purposes and should not be considered the sole basis for making decisions without verifying other sources.
4. Products and Services
Some products may be available exclusively through our online store.
We reserve the right to:
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Limit available quantities.
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Change prices without prior notice.
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Discontinue products at any time.
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Reject orders when there are reasonable grounds to do so.
We make every effort to display the colors and images of the products as accurately as possible, although we cannot guarantee that the display on each device will be exact.
5. Billing and Account Data
We reserve the right to refuse or cancel any order.
We may limit or cancel orders placed under the same account, payment method, or shipping address when there are indications of fraud, abuse, or unauthorized commercial activity.
The customer agrees to provide truthful, up-to-date, and complete information during the purchase process.
6. Third-Party Tools and Services
We may provide access to tools, applications, or services developed by third parties.
These services are offered "as is" and "as available."
CILUCCI assumes no responsibility for the operation, content, or availability of external tools.
7. External Links
Our website may contain links to third-party websites.
We are not responsible for the content, policies, or privacy practices of such external sites.
We recommend reviewing their terms and policies before interacting with them.
8. User Comments and Submitted Content
If you submit comments, suggestions, opinions, photographs, or any other content, you grant us the right to use, reproduce, modify, and publish it without restrictions, unless otherwise provided by applicable law.
The user guarantees that they have the necessary rights to any submitted content.
We reserve the right to remove any content that we deem inappropriate, offensive, illegal, or contrary to these terms.
9. Personal Data Protection
The collection and processing of personal data are governed by our Privacy Policy.
By using this website, you agree to the processing of your data in accordance with this policy.
10. Errors, Inaccuracies, and Omissions
Occasionally there may be typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, availability, or delivery times.
We reserve the right to correct any errors and modify information at any time without prior notice.
Likewise, we may cancel orders when the published information contains obvious errors.
11. Prohibited Uses
It is prohibited to use this website:
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For illegal or fraudulent purposes.
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To infringe intellectual property rights.
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To transmit malicious software.
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To collect personal data of other users.
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To send spam or unauthorized communications.
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To interfere with the security or operation of the site.
Violation of any of these rules may result in the immediate suspension of access to the service.
12. Disclaimer of Warranties
All products and services are offered "as is" and "as available."
We do not guarantee that the service will be uninterrupted, error-free, or completely secure.
To the extent permitted by applicable law, CILUCCI shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or purchased products.
13. Indemnification
The user agrees to indemnify and hold CILUCCI harmless from any claim, loss, expense, or damage arising from the breach of these Terms of Service or applicable law.
14. Termination
We may suspend or cancel access to our services immediately if we believe the user has breached these terms or has engaged in fraudulent or harmful activities to the store.
Obligations and responsibilities incurred before termination will remain in effect after such termination.
15. Entire Agreement
These Terms of Service, along with our policies published on the website, constitute the entire agreement between the user and CILUCCI regarding the use of our services.
16. Governing Law
These Terms of Service and any separate agreement whereby we provide you services shall be governed by and construed in accordance with the laws of the United Kingdom (England and Wales), under whose jurisdiction the store's parent company legally operates, without prejudice to the rights recognized to consumers by European Union regulations.
17. Modifications to the Terms
We reserve the right to update, modify, or replace any part of these Terms of Service at any time.
Modifications will take effect from their publication on the website.
Continued use of the store after the publication of changes implies acceptance of such changes.
18. Contact
If you have questions about these Terms of Service, you can contact us at:
19. SMS Marketing and Notifications
By providing your phone number and agreeing to receive commercial communications, the user agrees to receive messages related to:
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Order confirmations.
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Shipping updates.
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Abandoned cart reminders.
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Promotions and special offers.
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Review requests.
Message frequency may vary.
The user can unsubscribe at any time by following the instructions provided in each message or by writing to:
The privacy and protection of personal data are managed in accordance with our Privacy Policy.